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A consideration of the success of the Idea Stores in improving library and learning services in the London borough of Tower Hamlets

Marsh, C; (2008) A consideration of the success of the Idea Stores in improving library and learning services in the London borough of Tower Hamlets. Doctoral thesis , UCL (University College London). Green open access

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Abstract

Public libraries throughout the country have been experiencing serious issues with a decline of visitor numbers and book issues. Tower Hamlets, a borough in East London was experiencing similar trends and with the contribution of initiatives and policies from Central Government the Idea Stores concept was born. These innovative and modern new learning centos were designed to replace the old, out dated library services the borough had previously had and were built to be community focal points, providing not just books as is the traditional stereotype of libraries but offering computer and internet facilities, educational classes for all ages, cafes, creches and relaxing atmospheres for all members of society. They were built to stand out from surrounding buildings with new designs catching the eye of passers by. There are currently four Idea Stores that have been completed and running for several years with a further three to be built and open in the near future. It is the four that have been opened that this research project will investigate. It will also look at the issues facing the country's library facilities and investigate the ways the Idea Stores have sort to change the public perception of libraries as old, formal and in some cases intimidating facilities to welcoming, relaxed and enjoyable institutions. The conclusions are that overall the Idea Stores have been successful in attracting visitors to use the facilities and the take up of services such as educational classes and internet terminals has been very high. The only concerns were that the overall rebranding of the Idea Store name rather than the term library has led to confusion about what the facility is for and a cessation of advertising after the first two Idea Stores opened has also posed a problem.

Type: Thesis (Doctoral)
Title: A consideration of the success of the Idea Stores in improving library and learning services in the London borough of Tower Hamlets
Open access status: An open access version is available from UCL Discovery
Language: English
Additional information: Thesis digitised by ProQuest. Third party copyright material has been removed from the ethesis. Images identifying individuals have been redacted or partially redacted to protect their identity.
UCL classification: UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning
URI: https://discovery.ucl.ac.uk/id/eprint/1566897
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