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Intervening when the time is right: How the timing of formal interventions affects group process and decisions.

Fisher, CM; (2014) Intervening when the time is right: How the timing of formal interventions affects group process and decisions. In: (pp. p. 13773). Academy of Management Green open access

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Abstract

While scholars and practitioners have explored what to do when intervening to help novice groups, there has been considerably less attention paid to when to do it. This paper explores how the timing of process interventions impacts group decision-making processes and outcomes. In two laboratory experiments, I tested the extent to which groups altered their processes in response to interventions received at various times during their first task. In Study 1, I found that groups that received interventions during the early stages of their discussions shared more information than did groups who received interventions before beginning discussion, which indirectly affected the quality of their decisions. In Study 2, I compared early, in-process interventions to interventions received at the temporal midpoint of the first task and found that groups receiving interventions at the temporal midpoint of their first task improved their initial processes and outcomes, relative to control, while groups receiving earlier interventions did not. However, in a subsequent task, both early and midpoint interventions led to improved decisions, as groups receiving interventions decreased in the amount they advocated for individual member preferences. The implications of these studies for research on group development, collective decision- making, and team coaching is discussed.

Type: Proceedings paper
Title: Intervening when the time is right: How the timing of formal interventions affects group process and decisions.
Location: Philadelphia, PA
Open access status: An open access version is available from UCL Discovery
DOI: 10.5465/AMBPP.2014.192
Publisher version: http://dx.doi.org/10.5465/AMBPP.2014.192
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Group Process, Intervention, Timing
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/1546259
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