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Collective action problems in the contracting of public services: Evidence from the UK’s Ministry of Justice

Provost, C; Esteve, M; (2016) Collective action problems in the contracting of public services: Evidence from the UK’s Ministry of Justice. Journal of Strategic Contracting and Negotiation , 2 (3) pp. 227-243. 10.1177/2055563616678640. Green open access

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Abstract

In this paper, we examine collective action problems in the UK government in the process of contracting public services to the private sector. In particular, we examine the Ministry of Justice (MoJ) and its evolution in contract monitoring as part of a larger effort of the government to join up departments in contract management. By analyzing MoJ’s management of the electronic tagging contract with G4S and Serco, we show that a lack of coordination within the department and with other departments was a major reason for the overbilling by the two companies. Recent efforts to join up contract management efforts throughout government show promise in rectifying these contracting issues.

Type: Article
Title: Collective action problems in the contracting of public services: Evidence from the UK’s Ministry of Justice
Open access status: An open access version is available from UCL Discovery
DOI: 10.1177/2055563616678640
Publisher version: http://doi.org/10.1177/2055563616678640
Language: English
Additional information: ª The Author(s) 2016.
Keywords: Public management, contracting out, collective action, governance, case study
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science
URI: https://discovery.ucl.ac.uk/id/eprint/1527498
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