UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Identifying second language speech tasks and ability levels for successful nurse oral interaction with patients in a linguistic minority setting: an instrument development project.

Isaacs, T; Laurier, MD; Turner, CE; Segalowitz, N; (2011) Identifying second language speech tasks and ability levels for successful nurse oral interaction with patients in a linguistic minority setting: an instrument development project. Health Communication , 26 (6) pp. 560-570. 10.1080/10410236.2011.558336. Green open access

[thumbnail of Isaacs_identifying_second_language_speech.pdf]
Preview
Text
Isaacs_identifying_second_language_speech.pdf

Download (274kB) | Preview

Abstract

One of the most demanding situations for members of linguistic minorities is a conversation between a health professional and a patient, a situation that frequently arises for linguistic minority groups in North America, Europe, and elsewhere. The present study reports on the construction of an oral interaction scale for nurses serving linguistic minorities in their second language (L2). A mixed methods approach was used to identify and validate a set of speech activities relating to nurse interactions with patients and to derive the L2 ability required to carry out those tasks. The research included an extensive literature review, the development of an initial list of speech tasks, and validation of this list with a nurse focus group. The retained speech tasks were then developed into a questionnaire and administered to 133 Quebec nurses who assessed each speech task for difficulty in an L2 context. Results were submitted to Rasch analysis and calibrated with reference to the Canadian Language Benchmarks, and the constructs underlying the speech tasks were identified through exploratory and confirmatory factor analyses. Results showed that speech tasks dealing with emotional aspects of caregiving and conveying health-specific information were reported as being the most demanding in terms of L2 ability, and the most strongly associated with L2 ability required for nurse-patient interactions. Implications are discussed with respect to the development and use of assessment instruments to facilitate L2 workplace training for health care professionals.

Type: Article
Title: Identifying second language speech tasks and ability levels for successful nurse oral interaction with patients in a linguistic minority setting: an instrument development project.
Location: England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/10410236.2011.558336
Publisher version: http://dx.doi.org/10.1080/10410236.2011.558336
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Clinical Competence, Communication Barriers, Factor Analysis, Statistical, Focus Groups, Humans, Language, Minority Groups, Nurse-Patient Relations, Quebec, Speech, Surveys and Questionnaires
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media
URI: https://discovery.ucl.ac.uk/id/eprint/1527148
Downloads since deposit
225Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item