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Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service

Rasul, I; Rogger, D; (2016) Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service. The Economic Journal , 128 (608) pp. 413-446. 10.1111/ecoj.12418. Green open access

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Abstract

We study how the management practices bureaucrats operate under correlate to the quantity of public services delivered, using data from the Nigerian Civil Service. We have hand-coded independent engineering assessments of 4700 project completion rates. We supplement this with a management survey in the bureaucracies responsible for these projects, building on Bloom and Van Reenen [2007]. Management practices matter: increasing bureaucrats’ autonomy is positively associated with completion rates, yet practices related to incentives/monitoring of bureaucrats are negatively associated with completion rates. Our evidence provides new insights on the importance of management in public bureaucracies in a developing country setting. JEL Classification: J33, O20.

Type: Article
Title: Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service
Open access status: An open access version is available from UCL Discovery
DOI: 10.1111/ecoj.12418
Publisher version: https://doi.org/10.1111/ecoj.12418
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Economics
URI: https://discovery.ucl.ac.uk/id/eprint/1517890
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