Patkos, T; Bikakis, A; Flouris, G; (2016) A Multi-Aspect Evaluation Framework for Comments on the Social Web. In: Baral, C and Delgrande, J and Wolter, F, (eds.) Proceedings [of the] Fifteenth International Conference On Principles Of Knowledge Representation And Reasoning (KR-16). (pp. pp. 593-596). Association for the Advancement of Artificial Intelligence (AAAI) Press: Palo Alto, California.

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Abstract

Users' reviews, comments and votes on the Social Web form the modern version of word-of-mouth communication, which has a huge impact on people’s habits and businesses. Nonetheless, there are only few attempts to formally model and analyze them using Computational Models of Argument, which achieved a first significant step in bringing these two fields closer. In this paper, we attempt their further integration by formalizing standard features of the Social Web, such as commentary and social voting, and by proposing methods for the evaluation of the comments' quality and acceptance.

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