UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Private needs, public responses: vulnerable people’s flood-disrupted mobility

Christie, N; Griffin, L; Chan, N; Twigg, J; Titheridge, H; (2016) Private needs, public responses: vulnerable people’s flood-disrupted mobility. Disaster Prevention and Management: An International Journal , 25 (2) pp. 244-260. 10.1108/DPM-11-2015-0254. Green open access

[img]
Preview
Text
Christie-N_Private needs, public responses vulnerable people’s flood_aam.pdf - Accepted version

Download (332kB) | Preview

Abstract

Purpose – The purpose of this paper is to explore the experiences of vulnerable people during flood events, impacts of changes in mobility on well-being and the extent to which frontline services, emergency planning officers and other service providers allocate resources for vulnerable members of the community to meet the challenges posed by floods. Design/methodology/approach – In-depth qualitative interviews carried out with 15 vulnerable residents, seven community representatives and eight service providers. Findings – Vulnerable people’s well-being was negatively affected by the disruption to travel caused by floods, though support from the community to some extent redressed these negative feelings. Whilst there seems to be a strong response from both the community and the local authorities to the mobility needs of vulnerable people during floods, what seems to be missing is an equal response from the private sector in terms of provision of transport services to access goods such as food and money. Practical implications – More needs to be done to make sure that communication and support networks are formalised to address the potential unevenness of informal networks. Private companies need to engage more with customers. Improved information and more resilient services such as 4 × 4 vehicles and doorstep provision of goods and money would directly support vulnerable people who are highly dependent on their services. Originality/value – This study is the first in the UK to explore and compare the private experiences of vulnerable people with the views of stakeholders who could support them during floods.

Type: Article
Title: Private needs, public responses: vulnerable people’s flood-disrupted mobility
Open access status: An open access version is available from UCL Discovery
DOI: 10.1108/DPM-11-2015-0254
Publisher version: http://dx.doi.org/10.1108/DPM-11-2015-0254
Language: English
Additional information: Copyright © Emerald Group Publishing Limited 2017. Published by Emerald Group Publishing Limited. All rights reserved.
Keywords: Disasters, Vulnerable people, Transport services, Floods, Well-being, Mobility
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Civil, Environ and Geomatic Eng
URI: https://discovery.ucl.ac.uk/id/eprint/1476933
Downloads since deposit
95Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item