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Hybrids and professional communities: comparing UK reforms to healthcare, broadcasting and postal services

Turner, SJW; Lourenço, A; Allen, P; (2016) Hybrids and professional communities: comparing UK reforms to healthcare, broadcasting and postal services. Public Administration , 94 (3) pp. 900-916. 10.1111/padm.12256. Green open access

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Abstract

Many countries use state-owned, for-profit, and third-sector organizations to provide public services, generating ‘hybrid’ organizational forms. This article examines how the hybridisation of organizations in the public sector is influenced by interaction between regulatory change an professional communities. It presents qualitative data on three areas of the UK public sector that have undergone marketization: healthcare, broadcasting, and postal services. Implementation of market-based reform in public sector organizations is shaped by sector-specific differences in professional communities, as these groups interact with reform processes. Sectoral differences in communities include their power to influence reform, their persistence despite reform, and their alignment with the direction of change or innovation. Equally, the dynamics of professional communities can be affected by reform. Policymakers need to take account of the ways that implementation of hybrid forms interacts with professional communities, including risk of disrupting existing relationships based on communities that contribute to learning.

Type: Article
Title: Hybrids and professional communities: comparing UK reforms to healthcare, broadcasting and postal services
Open access status: An open access version is available from UCL Discovery
DOI: 10.1111/padm.12256
Publisher version: http://dx.doi.org/10.1111/padm.12256
Language: English
Additional information: This is the peer reviewed version of the following article: Turner, SJW; Lourenço, A; Allen, P; (2016) Hybrids and professional communities: comparing UK reforms to healthcare, broadcasting and postal services. Public Administration, which has been published in final form at: http://dx.doi.org/10.1111/padm.12256. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Keywords: Innovation, hybridity, broadcasting, postal services, health care, professional communities, communities of practice, qualitative methods
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health > Epidemiology and Public Health
URI: https://discovery.ucl.ac.uk/id/eprint/1476875
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