Furniss, DJ;
Curzon, P;
Blandford, A;
(2016)
Using FRAM beyond safety: A case study to explore how sociotechnical systems can flourish or stall.
Theoretical Issues in Ergonomics Science
, 17
(5-6)
pp. 507-532.
10.1080/1463922X.2016.1155238.
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Abstract
FRAM (Functional Resonance Analysis Method) is a relatively new method that has been proposed to explore how functional variability can escalate into unexpected, and often unwanted, events. It has been used for accident analyses and risk assessments in safety. We apply (and slightly modify) FRAM, to analyse how functions are configured to create systems that excel. Our case study focuses on how functions in human factors project work positively resonate to improve the delivery of value. From interviews with 22 practitioners we derived 29 functions and 6 subsystems showing how functions are coupled. Practitioners validated this model through respondent validation. Our case study evaluates the applicability and usability of FRAM. It shows how we adapted the method to make it more usable. It shows that FRAM can be used to examine positive and negative resonance in systems, to investigate how complex sociotechnical systems can flourish or stall.
| Type: | Article |
|---|---|
| Title: | Using FRAM beyond safety: A case study to explore how sociotechnical systems can flourish or stall |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1080/1463922X.2016.1155238 |
| Publisher version: | http://dx.doi.org/10.1080/1463922X.2016.1155238 |
| Language: | English |
| Additional information: | This is an Accepted Manuscript of an article published by Taylor & Francis in Theoretical Issues in Ergonomics Science on 10 May 2016, available online: http://www.tandfonline.com/10.1080/1463922X.2016.1155238 |
| Keywords: | FRAM, resilience engineering, human factors methods, performance, quality management |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science |
| URI: | https://discovery.ucl.ac.uk/id/eprint/1474989 |
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