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Creating Bridges: The Role of Exploratory Design Research in an Intelligent Tutoring System Project

Gooch, D; Benton, L; Khaled, R; Lukes, D; Vasalou, A; (2016) Creating Bridges: The Role of Exploratory Design Research in an Intelligent Tutoring System Project. Interacting with Computers , 28 (3) pp. 372-386. 10.1093/iwc/iwv009. Green open access

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Abstract

Designers of Intelligent Tutoring Systems (ITS) have long been interested in delivering personalised teaching to individual students, typically by ensuring that the student receives content appropriate to their skills and knowledge. Nonetheless, a more holistic view on what constitutes good teaching practice has challenged whether this approach to user modelling is sufficient. Teaching is not only defined by what is taught, but also by how it is taught. In this paper, we demonstrate that exploratory design research can support this view by generating a more inclusive set of user attributes for purposes of user modelling. Through a case study, we show that design research for user modelling can function as a boundary object serving three important roles, that underpin more specifically the design of user modelling and more broadly ITS design. First, design research can establish common ground by encapsulating domain knowledge in an accessible form. This can support diverse project stakeholders to make decisions on what is to be modelled. Second, design research can reveal a wide range of teaching and learning perspectives that in turn introduce transparency to the decision-making process of user modelling and provoke a sense of criticality and accountability amongst project stakeholders. Third, design research can build new bridges between the design of the technology and the user model that underpins it. To this end, user attributes deemed important, yet too complex or cumbersome to develop, can become design principles in the context of the overall ITS design.

Type: Article
Title: Creating Bridges: The Role of Exploratory Design Research in an Intelligent Tutoring System Project
Open access status: An open access version is available from UCL Discovery
DOI: 10.1093/iwc/iwv009
Publisher version: http://dx.doi.org/10.1093/iwc/iwv009
Language: English
Additional information: This is a pre-copyedited, author-produced PDF of an article accepted for publication in Interacting with Computers following peer review. The version of record, Gooch, D; Benton, L; Khaled, R; Lukes, D; Vasalou, A; (2016) Creating Bridges: The Role of Exploratory Design Research in an Intelligent Tutoring System Project. Interacting with Computers, 28 (3) pp. 372-386, is available online at: http://dx.doi.org/10.1093/iwc/iwv009
Keywords: Human computer interaction (HCI), Boundary objects, HCI design and evaluation methods, User models, User centered design, Interactive learning environments
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media
URI: https://discovery.ucl.ac.uk/id/eprint/1474920
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