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Joke box: Coordinating shared encounters in public spaces

Balestrini, M; Marshall, P; Cornejo, R; Tentori, M; Bird, J; Rogers, Y; (2016) Joke box: Coordinating shared encounters in public spaces. In: Wiggins, A and Young, A, (eds.) CSCW '16: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. (pp. pp. 38-49). Association for Computing Machinery (ACM): New York, NY, USA. Green open access

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Abstract

Eye contact is crucial to shared encounters in public spaces. However, most urban technologies that aim to foster social interaction tend to rely on screens, directing a significant proportion of the users' attention towards the device rather than to those with whom the encounter is shared. We present the design and evaluation of the Jokebox, a lightweight technology that requires two passers-by to coordinate actions to hear a joke. In three in the wild studies at different locations we found that our design supported micro-level coordination in a consistent manner: by encouraging people to make eye contact and by using audible jokes, users engaged in interactions that often led to further conversation and laughter. We describe how opportunities for macro-level coordination were key to the success of the installation, but varied by context. Finally, we present design implications for considering both the micro and macro levels of social coordination.

Type: Proceedings paper
Title: Joke box: Coordinating shared encounters in public spaces
Event: CSCW '16: Computer Supported Cooperative Work and Social Computing 27 February - 2 March 2016, San Francisco, CA, USA
ISBN-13: 9781450335928
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/2818048.2835203
Publisher version: http://dx.doi.org/10.1145/2818048.2835203
Language: English
Additional information: Copyright © 2016 The Author(s). Publication rights licensed to ACM
Keywords: Public display; coordination; audio interface; in the wild
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/1474762
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