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Safe, secure or punctual? A simulator study of train driver response to reports of explosives on a metro train

Tripathi, K; Borrion, H; (2016) Safe, secure or punctual? A simulator study of train driver response to reports of explosives on a metro train. Security Journal , 29 (1) pp. 87-105. 10.1057/sj.2015.46. Green open access

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Abstract

Many transport organizations now regard regular employees as important contributors to their security strategies. For this reason, it is essential to understand the interaction between service and security tasks. There is empirical evidence, for example, that workers under pressure to be punctual make more errors in the performance of safety procedures. It is therefore useful to determine whether punctuality goals have a similar effect on the performance of security procedures. This article reports a study conducted on a metropolitan rail system driving simulator to test whether train drivers also ‘take shortcuts’ in the perfomance of security procedures when placed under pressure of punctuality. Four hypotheses were tested using performance measures of two groups of 10 participants. The results show that there is a conflict not only between service and security goals, but also between safety and security goals.

Type: Article
Title: Safe, secure or punctual? A simulator study of train driver response to reports of explosives on a metro train
Open access status: An open access version is available from UCL Discovery
DOI: 10.1057/sj.2015.46
Publisher version: http://dx.doi.org/10.1057/sj.2015.46
Language: English
Additional information: This work is licensed under a Creative Commons Attribution 3.0 Unported License. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/3.0/.
Keywords: human error, railway security, task trade-off, railway simulator, terrorism
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Security and Crime Science
URI: https://discovery.ucl.ac.uk/id/eprint/1473901
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