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Appropriation of security technologies in the workplace

Parkin, S; Krol, K; (2015) Appropriation of security technologies in the workplace. Presented at: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design, Oslo, Norway. Green open access

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Abstract

Using two case studies, we examine the appropriation of security technologies by employees in organisations. We find that employees adapt security technologies and procedures in many different ways, and that the implications of adaptation for employees’ productive tasks and the wider organisation are not considered in process. We want to understand how appropriation within technology use can be observed, so that organisations can reconcile unanticipated security adaptions with standard practices. Based on lessons learned from studies of security technologies in organisations, we identify areas of focus where appropriation activities could inform the design of organisational security: individual security context; interpersonal dynamics, and; training and support.

Type: Conference item (Presentation)
Title: Appropriation of security technologies in the workplace
Event: Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design
Location: Oslo, Norway
Dates: 2015
Open access status: An open access version is available from UCL Discovery
Publisher version: https://projects.hci.sbg.ac.at/ecscw2015/wp-conten...
Language: English
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/1473627
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