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Prosocial Behavior and Public Service Motivation

Esteve, M; Urbig, D; van Witteloostuijn, A; Boyne, G; (2016) Prosocial Behavior and Public Service Motivation. Public Administration Review , 76 (1) pp. 177-187. 10.1111/puar.12480. Green open access

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Abstract

Although research on public service motivation (PSM) is vast, there is little evidence regarding the effects of PSM on observable behavior. This article contributes to our understanding of the behavioral implications of PSM by investigating whether PSM is associated with prosocial behavior. Moreover, we address if and how the behavior of other group members influences this relationship. The study uses the (pseudo-)experimental setting of the public goods game (the experimental part), run with a sample of 263 students, in combination with survey-based PSM measures (the non-experimental element). We find a positive link between PSM and prosocial behavior. Moreover, we reveal that this relationship is moderated by the behavior of other group members: High PSM people act even more prosocially when the other members of the group show prosocial behavior as well, but they do not do so if the behavior of other group members is not prosocial.

Type: Article
Title: Prosocial Behavior and Public Service Motivation
Location: United States
Open access status: An open access version is available from UCL Discovery
DOI: 10.1111/puar.12480
Publisher version: http://dx.doi.org/10.1111/puar.12480
Language: English
Additional information: This is the pre-peer reviewed version of the following article: Esteve, M., Urbig, D., van Witteloostuijn, A. and Boyne, G. (2016), Prosocial Behavior and Public Service Motivation. Public Administration Review, 76: 177–187. doi: 10.1111/puar.12480, which has been published in final form at http://dx.doi.org/10.1111/puar.12480. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science
URI: https://discovery.ucl.ac.uk/id/eprint/1470757
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