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Developing Integrated Solutions at the Front-end on the Supply Side by a Global IT Project Provider

Smyth, HJ; Konstantinou, E; (2015) Developing Integrated Solutions at the Front-end on the Supply Side by a Global IT Project Provider. Presented at: IRNOP 2015 The Power of Projects, UCL, London. Green open access

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Smyth, H.J. and Konstantinou, E. Developing Integrated Solutions at the Front-end on the Supply Side by a Global IT Project Provider.pdf
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Abstract

Supply-side systems integration is an important part of developing integrated solutions. Applying a marketing lens, integration commences at the front of the frontend with business development and cross-functional coordination to generate value propositions. Value propositions reflect the capability to develop and deliver integrated solutions, which shape the potential for customers to co-create value in context and use. The research explores the extent of functional coordination and how this affects the development of integrated solutions in a global IT project provider. The principle finding is that a transactional approach led by financial control constrains coordination and integrated solution development.

Type: Conference item (UNSPECIFIED)
Title: Developing Integrated Solutions at the Front-end on the Supply Side by a Global IT Project Provider
Event: IRNOP 2015 The Power of Projects
Location: UCL, London
Dates: 22 June 2015 - 24 June 2015
Open access status: An open access version is available from UCL Discovery
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Systems Integrator, Value Propositions, Integrated Solutions, Adaptive Replication, Relationship Marketing, Co-Created Value.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett Sch of Const and Proj Mgt
URI: https://discovery.ucl.ac.uk/id/eprint/1463930
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