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7 Themes for guiding situated ergonomic assessments of medical devices: a case study of an inpatient glucometer

Furniss, D; Masci, P; Curzon, P; Mayer, A; Blandford, A; (2014) 7 Themes for guiding situated ergonomic assessments of medical devices: a case study of an inpatient glucometer. Applied Ergonomics , 45 (6) pp. 1668-1677. 10.1016/j.apergo.2014.05.012. Green open access

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Abstract

There is relatively little guidance on the situated ergonomic assessment of medical devices, and few case studies that detail this type of evaluation. This paper reports results of a detailed case study that focuses on the design and use of a modern blood glucose meter on an oncology ward. We spent approximately 150 h in-situ, over 11 days and 4 nights, performing observations and interviews with users. This was complemented by interviews with two staff with oversight and management responsibility related to the device. We identified 19 issues with the design and use of this device. These issues were grouped into 7 themes which can help guide the situated study of medical devices: usability, knowledge gaps and mental models, workarounds, wider tasks and equipment, the patient, connection between services, and policy.

Type: Article
Title: 7 Themes for guiding situated ergonomic assessments of medical devices: a case study of an inpatient glucometer
Location: England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.apergo.2014.05.012
Publisher version: http://dx.doi.org/10.1016/j.apergo.2014.05.012
Language: English
Additional information: © 2015 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Keywords: Human factors, Medical devices, Situated studies, Blood Glucose, Equipment Design, Human Engineering, Humans, Inpatients, Monitoring, Physiologic, Organizational Policy, Technology Assessment, Biomedical, Workload
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences > Cancer Institute
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/1433378
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