Furniss, D;
Masci, P;
Curzon, P;
Mayer, A;
Blandford, A;
(2014)
7 Themes for guiding situated ergonomic assessments of medical devices: a case study of an inpatient glucometer.
Applied Ergonomics
, 45
(6)
pp. 1668-1677.
10.1016/j.apergo.2014.05.012.
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Abstract
There is relatively little guidance on the situated ergonomic assessment of medical devices, and few case studies that detail this type of evaluation. This paper reports results of a detailed case study that focuses on the design and use of a modern blood glucose meter on an oncology ward. We spent approximately 150 h in-situ, over 11 days and 4 nights, performing observations and interviews with users. This was complemented by interviews with two staff with oversight and management responsibility related to the device. We identified 19 issues with the design and use of this device. These issues were grouped into 7 themes which can help guide the situated study of medical devices: usability, knowledge gaps and mental models, workarounds, wider tasks and equipment, the patient, connection between services, and policy.
Type: | Article |
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Title: | 7 Themes for guiding situated ergonomic assessments of medical devices: a case study of an inpatient glucometer |
Location: | England |
Open access status: | An open access version is available from UCL Discovery |
DOI: | 10.1016/j.apergo.2014.05.012 |
Publisher version: | http://dx.doi.org/10.1016/j.apergo.2014.05.012 |
Language: | English |
Additional information: | © 2015 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/). |
Keywords: | Human factors, Medical devices, Situated studies, Blood Glucose, Equipment Design, Human Engineering, Humans, Inpatients, Monitoring, Physiologic, Organizational Policy, Technology Assessment, Biomedical, Workload |
UCL classification: | UCL UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences > Cancer Institute UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science |
URI: | https://discovery.ucl.ac.uk/id/eprint/1433378 |
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