UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

"Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management

Boardman, R.; Sasse, M.A.; (2004) "Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management. In: Dykstra-Erickson, E. and Tscheligi, M., (eds.) Proceedings of the SIGCHI conference on human factors in computing systems. (pp. pp. 583-590). The Association for Computing Machinery: New York, US. Green open access

[thumbnail of chi2004.pdf]
Preview
PDF
chi2004.pdf

Download (180kB)

Abstract

This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relating to file, email and web bookmark usage for each participant, and (2) we collected longitudinal data for a subset of the participants. We found that individuals employ a rich variety of strategies both within and across PIM tools, and we present new strategy classifications that reflect this behaviour. We discuss synergies and differences between tools that may be useful in guiding the design of tool integration. Our longitudinal data provides insight into how PIM behaviour evolves over time, and suggests how the supporting nature of PIM discourages reflection by users on their strategies. We discuss how the promotion of some reflection by tools and organizations may benefit users.

Type: Proceedings paper
Title: "Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management
ISBN: 1581137028
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/985692.985766
Publisher version: http://dx.doi.org/10.1145/985692.985766
Language: English
Additional information: © ACM, 2004. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the SIGCHI conference on human factors in computing systems, (2004) http://dx.doi.org/10.1145/985692.985766 Paper presented at the Conference on Human Factors in Computing Systems, Vienna, Austria, April 24 - 29, 2004.
URI: https://discovery.ucl.ac.uk/id/eprint/13438
Downloads since deposit
Loading...
1,671Downloads
Download activity - last month
Loading...
Download activity - last 12 months
Loading...
Downloads by country - last 12 months
Loading...

Archive Staff Only

View Item View Item