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Live, audio-visual communication systems for distance learning: experience, heuristics and ISDN

Colbert, M.; Voglimacci, C.; Finkelstein, A.; (1995) Live, audio-visual communication systems for distance learning: experience, heuristics and ISDN. Behaviour and Information Technology , 14 (5) pp. 267-288. Green open access

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Abstract

This paper collates some of the experience of managers, tutors and learners who have used live, audio-visual communication systems for distance learning. Eight design heuristics are abstracted from this experience and used to reason about how digital communications could make LIVENET more effective. The heuristics are: (i) encourage other (non-training) uses for the communications network; (ii) encourage the participation of otherwise unavailable experts; (iii) exploit visual images, both to communicate information and to support information communicated presented verbally; (iv) avoid technology-induced, inequable opportunity for learning; (v) encourage analogies with face-toface learning modes, rather than conventional television and home video; (vi) help users to find out about other participants and what they are able to see and hear; (vii) actively encourage interaction; and (viii) reassure tutors that the apparent intrusiveness of the technology is just an initial impression.

Type: Article
Title: Live, audio-visual communication systems for distance learning: experience, heuristics and ISDN
Open access status: An open access version is available from UCL Discovery
Publisher version: http://www.tandf.co.uk/journals/titles/0144929X.as...
Language: English
Additional information: This is an early version of the paper. The definitive version is available only to subscribers of the journal by following the link to the Taylor & Francis website. The paper should be cited as Behaviour & Information Technology, 14(5):267-288.
URI: https://discovery.ucl.ac.uk/id/eprint/1151
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