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The regulation-practice gap, regulatory relationships, and quality improvement in resource-constrained health systems: Findings from a study of professional regulation for doctors and nurses in Uganda

Seruwagi, Gloria; Nakidde, Catherine; Waiswa, Peter; Wafula, Francis; Musiega, Anita; Ogira, Dosila; Kiefer, Tina; ... McGivern, Gerry; + view all (2025) The regulation-practice gap, regulatory relationships, and quality improvement in resource-constrained health systems: Findings from a study of professional regulation for doctors and nurses in Uganda. SSM - Health Systems , 5 , Article 100149. 10.1016/j.ssmhs.2025.100149. Green open access

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Abstract

Background: Regulation is a core mechanism for maintaining the availability and quality of the health workforce, underpinning a WHO building block for health system improvement, but often fails in resource-constrained health systems in the Global South. This paper examines views and experiences of professional regulation for doctors and nurses/midwives in Uganda, regulatory problems and opportunities for improvement. Methods: We conducted focus groups, 60 interviews with Ugandan national regulatory stakeholders, doctors, and nurses/midwives, and a national survey completed by 2213 Ugandan doctors and nurses/midwives. Results: With limited resources, staff, and significant responsibilities, Ugandan health regulators were perceived as focusing on collecting fees, registering, and licensing health practitioners, rather than ensuring high-quality professional practice. While Ugandan doctors, nurses and midwives support regulation in principle, they reported limited engagement with distant regulators, who rarely noticed or addressed malpractice. However, we found one positive case where nurses described good personal relationships with a local regulator, who supported, mentored and explained to nurses what regulation and compliance meant in practice, and here nurses viewed regulation as working well. Thus, we explain how regulatory relationships can bridge the geographical gap between regulators and health professionals and the interpretive gap between written standards and practice. Conclusion: Improving relationships between regulators and regulated health workers holds potential to address the regulation-practice gap, which is generally undermining regulation and professionals’ practice in resource-constrained countries in the Global South. However, regulatory relationships must be supported by adequate resources and transparent mechanisms to prevent local-level regulatory capture, politics, and corruption.

Type: Article
Title: The regulation-practice gap, regulatory relationships, and quality improvement in resource-constrained health systems: Findings from a study of professional regulation for doctors and nurses in Uganda
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.ssmhs.2025.100149
Publisher version: https://doi.org/10.1016/j.ssmhs.2025.100149
Language: English
Additional information: © 2025 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Keywords: Regulation, Professional regulation, Health practitioner regulation, Doctors, Nurses and midwives, Human resources for health, Uganda
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences > UCL Medical School
URI: https://discovery.ucl.ac.uk/id/eprint/10218497
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