Sandoval, Juan;
Krystallis, Ilias;
Whitmore, David;
Huemann, Martina;
(2025)
Managing strategic relationships in inter-organisational projects.
Production Planning and Control
10.1080/09537287.2025.2554161.
(In press).
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Abstract
Project management literature and project-driven industries such as construction advocate for transforming relationships in construction projects from transactional to strategic. However, the dominance of Transaction Cost Economics (TCE) as the prevailing paradigm in relationship management in inter-organisational projects has confined most relationships to one-off projects, fostering short-termism and transactional interactions, rather than long-term partnerships built on trust. This short-term focus often leads to project underperformance, highlighting TCE’s limitations in managing complex, long-term inter-organisational project relationships. To tackle this issue, this research explores and operationalizes a seven-dimensional framework that builds on Relational Exchange Theory (RET) to analyze how strategic relationships are manifested across four significant inter-organisational projects in the UK, considered exemplars of building strategic relationships. Our research contributes to the theoretical elaboration of RET by proposing several theoretical propositions and a provisional model for managing strategic relationships in inter-organisational projects.
| Type: | Article |
|---|---|
| Title: | Managing strategic relationships in inter-organisational projects |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1080/09537287.2025.2554161 |
| Publisher version: | https://doi.org/10.1080/09537287.2025.2554161 |
| Language: | English |
| Additional information: | © 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent. |
| Keywords: | Relationship management, Relational Exchange Theory, strategic relationships, construction |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10213300 |
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