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Listening to Disputants: Changing the Frame, Framing the Change

Howard, Anna; (2024) Listening to Disputants: Changing the Frame, Framing the Change. Nederlands-Vlaams tijdschrift voor Mediation en conflictmanagement , 28 (3) pp. 17-24. 10.5553/tmd/138638782025028003003. Green open access

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Abstract

Drawing on empirical evidence from interviews with experienced users of dispute resolution processes for EU cross-border commercial disputes, this article provides new insights into the reasons why parties do not use mediation. At a time when attention has returned to examining why the EU Mediation Directive has had a limited impact on the promotion of mediation in the EU, drawing on these empirical insights, this article argues for a fundamental shift in the EU’s approach to promoting mediation. Rather than an emphasis on what mediation enables disputants to avoid (namely, litigation), as has been the emphasis to date in the EU’s promotion of mediation, this article calls for a promotion of mediation which recognises what is being asked of disputants when they mediate and which thereby has the potential to be of increased resonance with potential users of mediation.

Type: Article
Title: Listening to Disputants: Changing the Frame, Framing the Change
Open access status: An open access version is available from UCL Discovery
DOI: 10.5553/tmd/138638782025028003003
Publisher version: https://doi.org/10.5553/tmd/138638782025028003003
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of Laws
URI: https://discovery.ucl.ac.uk/id/eprint/10212106
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