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Can ICT enhance workplace inclusion? The role of ICT-enabled inclusion practices

Tarafdar, Monideepa; Rets, Irina; Hu, Yang; (2025) Can ICT enhance workplace inclusion? The role of ICT-enabled inclusion practices. In: ECIS 2022 Research-in-Progress Papers. Association for Information Systems (AIS): Timisoara, Romania. Green open access

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Abstract

While workplace inclusion is of strategic importance, it is not easily achievable due to persistent classification, segregation, and stereotyping that are socially embedded in everyday organizational processes. Our research aims to develop a theoretical understanding of how ICT shapes workplace inclusion. Drawing on a qualitative study conducted in one of the most prominent companies in the recruitment sector in the UK, we present in this research-in-progress paper preliminary evidence of ICTenabled inclusion practices that can enhance workplace inclusion. In particular, we elicit three such practices – Expanding, Orienting, and Enculturating, and explain how they mitigate classification, segregation, and stereotyping. We contribute to literature at the intersection of ICT and inclusion.

Type: Proceedings paper
Title: Can ICT enhance workplace inclusion? The role of ICT-enabled inclusion practices
Event: Thirtieth European Conference on Information Systems (ECIS 2022)
ISBN-13: 978-1-958200-02-5
Open access status: An open access version is available from UCL Discovery
Publisher version: https://aisel.aisnet.org/ecis2022_rip/33/
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Workplace inclusion, ICT enabled inclusion practices.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Social Research Institute
URI: https://discovery.ucl.ac.uk/id/eprint/10210797
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