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Probing Social Bias in Labor Market Text Generation by ChatGPT: A Masked Language Model Approach

Ding, L; Hu, Y; Denier, N; Shi, E; Zhang, J; Hu, Q; Hughes, KD; ... Jiang, B; + view all (2024) Probing Social Bias in Labor Market Text Generation by ChatGPT: A Masked Language Model Approach. In: Advances in Neural Information Processing Systems 37 (NeurIPS 2024). NeurIPS Green open access

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Abstract

As generative large language models (LLMs) such as ChatGPT gain widespread adoption in various domains, their potential to propagate and amplify social biases, particularly in high-stakes areas such as the labor market, has become a pressing concern. AI algorithms are not only widely used in the selection of job applicants, individual job seekers may also make use of generative LLMs to help develop their job application materials. Against this backdrop, this research builds on a novel experimental design to examine social biases within ChatGPT-generated job applications in response to real job advertisements. By simulating the process of job application creation, we examine the language patterns and biases that emerge when the model is prompted with diverse job postings. Notably, we present a novel bias evaluation framework based on Masked Language Models to quantitatively assess social bias based on validated inventories of social cues/words, enabling a systematic analysis of the language used. Our findings show that the increasing adoption of generative AI, not only by employers but also increasingly by individual job seekers, can reinforce and exacerbate gender and social inequalities in the labor market through the use of biased and gendered language.

Type: Proceedings paper
Title: Probing Social Bias in Labor Market Text Generation by ChatGPT: A Masked Language Model Approach
Event: 38th Conference on Neural Information Processing Systems (NeurIPS 2024).
ISBN-13: 9798331314385
Open access status: An open access version is available from UCL Discovery
Publisher version: https://proceedings.neurips.cc/paper_files/paper/2...
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Social Research Institute
URI: https://discovery.ucl.ac.uk/id/eprint/10210748
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