Toups Dugas, Phoebe O;
Seetharaman, Bhavani;
Fleming, Rebecca J;
Liang, Shano;
Elvitigala, Don S;
Rode, Jennifer A;
LaLone, Nicolas;
(2025)
Mobile Maps Continue to Fail Pedestrians: Synthesised Reflective Auto-Aggro-Ethnographies of Walking.
In: Yamashita, Naomi and Evers, Vanessa and Yatani, Koji and Ding, Xianghua (Sharon), (eds.)
CHI EA '25: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems.
(pp. pp. 1-12).
ACM (Association for Computing Machinery): New York, NY, USA.
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Abstract
We consider mobile maps, the everyday smart-device-based programs that locate the user, provide insights into local space, and support wayfinding – or do they? The authors collectively reflect on past infuriating experiences with failures of mobile maps as pedestrians. We synthesise these thick descriptions, what we call reflective auto-aggro-ethnographies, to identify shortcomings in mobile maps: hidden verticality, missing local detail, incorrect sensor data, and poor pathing. We turn to human-centred design to point out how these shortcomings should be (or, rather, should have been) addressed.
| Type: | Proceedings paper |
|---|---|
| Title: | Mobile Maps Continue to Fail Pedestrians: Synthesised Reflective Auto-Aggro-Ethnographies of Walking |
| Event: | CHI EA '25: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems |
| ISBN-13: | 9798400713958 |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1145/3706599.3716217 |
| Publisher version: | https://doi.org/10.1145/3706599.3716217 |
| Language: | English |
| Additional information: | This version is the author-accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Map interfaces, pedestrians, mobile, GPS, seamful design |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > School of Education UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10210548 |
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