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Policy and service delivery proposals to improve primary care services in low-income and middle-income country cities

Lilford, Richard J; Daniels, Benjamin; McPake, Barbara; Bhutta, Zulfiqar A; Mash, Robert; Griffiths, Frances; Omigbodun, Akinyinka; ... Das, Jishnu; + view all (2025) Policy and service delivery proposals to improve primary care services in low-income and middle-income country cities. The Lancet Global Health , 13 (5) e954-e966. 10.1016/S2214-109X(24)00536-9. Green open access

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Abstract

The landscape of primary care services in low-income and middle-income country cities is diverse and dynamic, yet the quality of care received is too often low and the financial cost to the patient high. In the second Paper in this Series, we argue that shaping the primary care market is likely to provide larger returns to scale than individual quality improvement initiatives. Among other things, the market can be shaped by regulation and targeted public investment to crowd out poor providers and motivate those that remain to improve. Additional supply-side initiatives for which there is evidence include measures to educate and motivate the workforce, skill substitution and formation of clinical primary care teams, information technology, and improving the supply of medicines and diagnostics. Demand-side measures include reducing out-of-pocket expenses and promoting health literacy and user advocacy. Research is urgently needed into access for people who are unregistered (eg, those who sleep on the streets), those in peri-urban areas and towns, and on cost-effectiveness, and sustainability of beneficial interventions.

Type: Article
Title: Policy and service delivery proposals to improve primary care services in low-income and middle-income country cities
Location: England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/S2214-109X(24)00536-9
Publisher version: https://doi.org/10.1016/S2214-109X(24)00536-9
Language: English
Additional information: © The Author(s), 2025. This is an Open Access article distributed under the terms of the Creative Commons Attribution Licence (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. https://creativecommons.org/licenses/by/4.0/
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
URI: https://discovery.ucl.ac.uk/id/eprint/10209130
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