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Frontiers: How Much Influencer Marketing Is Undisclosed? Evidence from Twitter

Ershov, Daniel; He, Yanting; Seiler, Stephan; (2025) Frontiers: How Much Influencer Marketing Is Undisclosed? Evidence from Twitter. Marketing Science 10.1287/mksc.2024.0838. (In press). Green open access

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Abstract

We study the disclosure of influencer posts on Twitter across a large set of brands based on a unique data set of over 100 million posts and a novel classification method to detect undisclosed sponsorship. Using our preferred empirical specification, we find that 96% of sponsored posts are not disclosed. This result is robust to a series of specification tests, and even a lower-bound classification still yields an undisclosed share of 82%. Despite stronger enforcement of disclosure regulations, the share of undisclosed posts decreases only slightly over time. Compared with disclosed posts, undisclosed posts tend to be associated with young brands with a large Twitter following. Using an online survey, we find that many consumers are not able to identify sponsored content without disclosure. Our findings highlight a potential need for further regulatory scrutiny and suggest that researchers studying influencers must account for undisclosed sponsored content.

Type: Article
Title: Frontiers: How Much Influencer Marketing Is Undisclosed? Evidence from Twitter
Open access status: An open access version is available from UCL Discovery
DOI: 10.1287/mksc.2024.0838
Publisher version: https://doi.org/10.1287/mksc.2024.0838
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Social Media, Influencer Marketing, Advertising Disclosure, Consumer Protection
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/10207237
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