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Chatting: Family Carers' Perspectives on Receiving Support from Dementia Crisis Teams

Redley, Marcus; Poland, Fiona; Hoe, Juanita; Dening, Tom; Stanyon, Miriam; Yates, Jen; Streater, Amy; ... Orrell, Martin; + view all (2024) Chatting: Family Carers' Perspectives on Receiving Support from Dementia Crisis Teams. Healthcare , 12 (11) , Article 1122. 10.3390/healthcare12111122. Green open access

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Abstract

Family caregivers are vital to enabling people with dementia to live longer in their own homes. For these caregivers, chatting with clinicians—being listened to empathetically and receiving reassurance—can be seen as not incidental but important to supporting them. This paper considers and identifies the significance of this relational work for family carers by re-examining data originally collected to document caregivers’ perspectives on quality in crisis response teams. This reveals that chatting, for family caregivers, comprises three related features: (i) that family caregivers by responding to a person’s changing and sometimes challenging needs and behaviors inhabit a precarious equilibrium; (ii) that caregivers greatly appreciate ‘chatting’ with visiting clinicians; and (iii) that while caregivers appreciate these chats, they can be highly critical of the institutionalized character of a crisis response team’s involvement with them.

Type: Article
Title: Chatting: Family Carers' Perspectives on Receiving Support from Dementia Crisis Teams
Location: Switzerland
Open access status: An open access version is available from UCL Discovery
DOI: 10.3390/healthcare12111122
Publisher version: https://doi.org/10.3390/healthcare12111122
Language: English
Additional information: © 2024 by the Authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Keywords: dementia; family carers; community care; carer experiences; qualitative interviews
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Division of Psychiatry
URI: https://discovery.ucl.ac.uk/id/eprint/10202536
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