Sun, Ning;
Ning, Yan;
Li, Yadi;
(2024)
Tackling Tensions between Project Owner and
Project Manager in Benefits Realization of Public
Projects: A Paradox Perspective.
IEEE Transactions on Engineering Management
pp. 1-15.
10.1109/tem.2024.3454165.
(In press).
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Abstract
The project owner and manager are responsible for project benefits realization and project delivery, respectively. While the project owner and manager are of close interdependence, they face paradoxical tensions. This poses significant challenges for project benefits realization. Thus, this research aims to explore the evolution of paradoxical tensions between the project owner and manager in public projects. Qualitative research was drawn with 22 interviews (13 individual and 9 group interviews involving 59 interviewees) and three real-life cases. This research presents a paradox framework that encapsulates owner-manager tensions at three project phases, coping strategies, and the resulting tension dynamic cycle (i.e., vicious cycle or temporary balance). This study extends project management literature by revealing multiple-phase and dynamic tensions between the project owner and manager from the paradox perspective, and proposing strategies to address tensions for project benefits realization.
| Type: | Article |
|---|---|
| Title: | Tackling Tensions between Project Owner and Project Manager in Benefits Realization of Public Projects: A Paradox Perspective |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1109/tem.2024.3454165 |
| Publisher version: | http://dx.doi.org/10.1109/tem.2024.3454165 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Public project, Interdependence, Paradox, Tension, Benefits realization |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10196691 |
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