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General practitioners' wellbeing during the COVID-19 pandemic: Novel methods with social media data

Golder, Su; Jefferson, Laura; McHugh, Elizabeth; Essex, Holly; Heathcote, Claire; Avila, Ana Castro; Dale, Veronica; ... Bloor, Karen; + view all (2023) General practitioners' wellbeing during the COVID-19 pandemic: Novel methods with social media data. Health Information & Libraries Journal , 40 (4) pp. 400-416. 10.1111/hir.12466. Green open access

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Abstract

Background: It is difficult to engage busy healthcare professionals in research. Yet during the COVID-19 pandemic, gaining their perspectives has never been more important.// Objective: To explore social media data for insights into the wellbeing of UK General Practitioners (GPs) during the Covid-19 pandemic.// Methods: We used a combination of search approaches to identify 381 practising UK NHS GPs on Twitter. Using a two stage social media analysis, we firstly searched for key themes from 91,034 retrieved tweets (before and during the pandemic). Following this we used qualitative content analysis to provide in-depth insights from 7145 tweets related to wellbeing.// Results: Social media proved a useful tool to identify a cohort of UK GPs; following their tweets longitudinally to explore key themes and trends in issues related to GP wellbeing during the pandemic. These predominately related to support, resources and public perceptions and fluctuations were identified at key timepoints during the pandemic, all achieved without burdening busy GPs.// Conclusion: Social media data can be searched to identify a cohort of GPs to explore their wellbeing and changes over time.

Type: Article
Title: General practitioners' wellbeing during the COVID-19 pandemic: Novel methods with social media data
Location: England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1111/hir.12466
Publisher version: https://doi.org/10.1111/hir.12466
Language: English
Additional information: © The Author(s), 2024. This is an Open Access article distributed under the terms of the Creative Commons Attribution Licence (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. https://creativecommons.org/licenses/by/4.0/
Keywords: general practitioners (GPs); National Health Service (NHS); pandemic; primary health care; research, qualitative; social media
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics
URI: https://discovery.ucl.ac.uk/id/eprint/10196142
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