Morgan, Howard;
Sanderson, Danielle;
Flatto, Sue;
(2017)
Office Service Standards and Customer Experience: A Best Practice Guide.
British Council for Offices (BCO): London, UK.
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BCO Office Service standards - Full report - 1.11.2017 (2).pdf - Published Version Access restricted to UCL open access staff Download (5MB) |
Type: | Report |
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Title: | Office Service Standards and Customer Experience: A Best Practice Guide |
Publisher version: | https://www.bco.org.uk/ |
Language: | English |
Additional information: | This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions. |
UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning |
URI: | https://discovery.ucl.ac.uk/id/eprint/10195196 |
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