Morgan, Howard;
Middleton, Claire;
Jones, Harriet;
Sanderson, Danielle;
(2019)
The Customer Experience Revolution: Closing the Skills Gap.
British Council for Offices (BCO): London, UK.
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Closing the Skills Gap.pdf - Published Version Access restricted to UCL open access staff Download (3MB) |
| Type: | Report |
|---|---|
| Title: | The Customer Experience Revolution: Closing the Skills Gap |
| Publisher version: | http://research.bco.org.uk/resources/clients/3/use... |
| Language: | English |
| Additional information: | This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10195195 |
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