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How cyber insurance influences the ransomware payment decision: theory and evidence

Cartwright, Anna; Cartwright, Edward; MacColl, Jamie; Mott, Gareth; Turner, Sarah; Sullivan, James; Nurse, Jason RC; (2023) How cyber insurance influences the ransomware payment decision: theory and evidence. The Geneva Papers on Risk and Insurance - Issues and Practice , 48 (2) pp. 300-331. 10.1057/s41288-023-00288-8. Green open access

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Abstract

In this paper, we analyse how cyber insurance influences the cost–benefit decision-making process of a ransomware victim. Specifically, we ask whether organisations with cyber insurance are more likely to pay a ransom than non-insureds. We propose a game-theoretic framework with which to categorise and distinguish different channels through which insurance may influence victim decision making. This allows us to identify ways in which insurance may incentivise or disincentivise payment of the ransom. Our framework is informed by data from semi-structured interviews with 65 professionals with expertise in cyber insurance, cybersecurity and/or ransomware, as well as data from the U.K. Cyber Security Breaches Survey. We find that perceptions are divided on whether victims with insurance are more (or less) likely to pay a ransom. Our model can reconcile these views once we take into account context specifics, such as the severity of the attack as measured by business interruption and restoration and/or the exfiltration of sensitive data.

Type: Article
Title: How cyber insurance influences the ransomware payment decision: theory and evidence
Open access status: An open access version is available from UCL Discovery
DOI: 10.1057/s41288-023-00288-8
Publisher version: http://dx.doi.org/10.1057/s41288-023-00288-8
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Social Sciences, Business, Finance, Business & Economics, Ransomware, Insurance, Cybersecurity, Double extortion, Moral hazard, Negotiation
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media
URI: https://discovery.ucl.ac.uk/id/eprint/10194401
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