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Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences

Soubutts, E; Shrestha, P; Davidson, B; Qu, C; Mindel, C; Sefi, A; Marshall, P; (2024) Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences. In: Conference on Human Factors in Computing Systems - Proceedings. (pp. p. 697). ACM: Honolulu, HI, USA. Green open access

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Abstract

Mental health issues affect approximately 13% of people aged 10-24 years old worldwide. In Western countries (e.g. USA, UK, Australia), mental health issues are particularly prominent in Culturally and Linguistically Diverse (CALD) individuals, yet they are disproportionately affected in relation to service provision. Despite demand, there is a significant lack of literature explicitly exploring the design of digital mental health tools for CALD populations. Our study engaged five professionals working in CALD mental health, to gain insights into challenges for service access and provision, and then engaged 41 CALD young people to explore their experiences. We contribute a set of unique insights into the barriers that CALD young people face when seeking help, and their needs for future digital mental health tools. We also provide design recommendations for future researchers on how they might better support the inclusion of CALD communities in the design of digital health tools.

Type: Proceedings paper
Title: Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences
Event: CHI '24: CHI Conference on Human Factors in Computing Systems
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3613904.3642641
Publisher version: http://dx.doi.org/10.1145/3613904.3642641
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
URI: https://discovery.ucl.ac.uk/id/eprint/10193341
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