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TEM: A Transparency Engineering Methodology Enabling Users’ Trust Judgement

Zieni, Baraa; Heckel, Reiko; (2021) TEM: A Transparency Engineering Methodology Enabling Users’ Trust Judgement. In: Proceedings of the IEEE 29th International Requirements Engineering Conference (RE) 2021. (pp. pp. 94-105). Institute of Electrical and Electronics Engineers (IEEE) Green open access

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Abstract

Transparency is key to enhancing users’ trust by enabling their judgment on the outcomes and consequences of a system’s operations. This paper presents the transparency engineering methodology (TEM) to generate transparency requirements that enable users’ trust judgement. The idea is to identify where transparency is lacking and to address this through patterns augmenting the specification of data, use case, and process requirements. Due to the complexity of software, it is impossible (and undesirable) to achieve full transparency throughout the system. However, transparency can be improved for selected system aspects. This is demonstrated using the results from an industrial case study with a medical technology company where, with the help of TEM, existing functional requirements were refined, and transparency requirements generated systematically.

Type: Proceedings paper
Title: TEM: A Transparency Engineering Methodology Enabling Users’ Trust Judgement
Event: 2021 IEEE 29th International Requirements Engineering Conference (RE)
Location: Dame, IN, USA
Dates: 20th-24th September 2021
ISBN-13: 978-1-6654-2856-9
Open access status: An open access version is available from UCL Discovery
DOI: 10.1109/re51729.2021.00016
Publisher version: http://dx.doi.org/10.1109/re51729.2021.00016
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Electronic and Electrical Eng
URI: https://discovery.ucl.ac.uk/id/eprint/10189235
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