Skan, Rosie;
(2024)
The role of Social Support at Work for Staff in Care Homes for Older People in Coping
with, and Recovering from, Occupational Trauma during the Covid-19 Pandemic.
Doctoral thesis (D.Clin.Psy), UCL (University College London).
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Abstract
During the Covid-19 pandemic, staff in care homes for older people internationally experienced significant changes to their work and suffered high levels of mental illness and moral injury. The aim of this conceptual introduction is to selectively review literature on the role of social support at work in enhancing coping in care home staff during the COVID-19 pandemic and in post-pandemic recovery. Four key areas are covered. Firstly, an overview is provided of the context of care homes for older people in the UK, summarising operational changes, impacts on staff wellbeing, and experiences of occupational trauma during the Covid-19 pandemic. Secondly, key theoretical explanations for how social support can promote coping and recovery from traumatic events, are outlined: The Conservation of Resource Model, Social Cognitive Processing Theory, and the model of Social Support in Posttraumatic Stress Recovery. The concept of Collective Efficacy, from Social Psychology, is also outlined. The utility of these theories for understanding social support in the workplace in the wake of occupational trauma is discussed. Thirdly, extant literature on care home staff’s experiences of social support at work during the Covid-19 is reviewed, highlighting the importance of management support, teamwork and team cohesion, shared experiences and discussing emotions, as well as conflict and division in teams. Fourthly, gaps in the current literature are highlighted, in particular, exploration of team experience over time, through later phases of the pandemic into a post-pandemic period.
| Type: | Thesis (Doctoral) |
|---|---|
| Qualification: | D.Clin.Psy |
| Title: | The role of Social Support at Work for Staff in Care Homes for Older People in Coping with, and Recovering from, Occupational Trauma during the Covid-19 Pandemic |
| Open access status: | An open access version is available from UCL Discovery |
| Language: | English |
| Additional information: | Copyright © The Author 2023. Original content in this thesis is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) Licence (https://creativecommons.org/licenses/by-nc/4.0/). Any third-party copyright material present remains the property of its respective owner(s) and is licensed under its existing terms. Access may initially be restricted at the author’s request. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10186551 |
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