Pujadas, R;
Thompson, M;
Venters, W;
Wardley, S;
(2019)
Building situational awareness in the age of service ecosystems.
In:
Proceedings of the 27th European Conference on Information Systems (ECIS).
(pp. pp. 1-17).
ECIS
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Abstract
We discuss the little-explored construct of situational awareness, which will arguably become increasingly important for strategic decision-making in the age of distributed service ecosystems, digital infrastructures, and microservices. Guided by a design science approach, we introduce a mapping artefact with the ability to enhance situational awareness within, and across, horizontal value chains, and evaluate its application in the field amongst both IS practitioners and IS researchers. We make suggestions for further research into both construct and artefact, and provide insights on their use in practice.
| Type: | Proceedings paper |
|---|---|
| Title: | Building situational awareness in the age of service ecosystems |
| ISBN-13: | 978-1-7336325-0-8 |
| Publisher version: | https://aisel.aisnet.org/ecis2019_rp/178 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > STEaPP |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10183339 |
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