Burger, Katharina;
Becker, Elisa;
Rossi, Raffaello;
(2023)
Would you switch? Understanding intra-peak demand shifting among rail commuters.
Journal of Public Transportation
, 25
, Article 100073. 10.1016/j.jpubtr.2023.100073.
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Abstract
This study examines predictors of railway commuters' changes to departure time choice. Specifically, we sought to understand the impact of pre-departure information about in-carriage crowding on train choice behavior. We present the results of an online experiment, multiple-choice task, and a survey of UK rail commuters who regularly travel on crowded trains. Our findings show that most respondents are highly sensitive to crowding on trains. That notwithstanding, we identify a group of commuters who are free from constraints but do not use their flexibility to switch. This finding leads us to suggest further research into the decision-making processes of this specific sub-group of passengers to maximize the potential of personalized real-time and predictive provision of crowdedness information. Our study contributes insights relevant to practitioners grappling with innovative information provision to encourage operationally desirable behavior change among regular commuters.
Type: | Article |
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Title: | Would you switch? Understanding intra-peak demand shifting among rail commuters |
Open access status: | An open access version is available from UCL Discovery |
DOI: | 10.1016/j.jpubtr.2023.100073 |
Publisher version: | https://doi.org/10.1016/j.jpubtr.2023.100073 |
Language: | English |
Additional information: | © 2023 The Author(s). Published by Elsevier Inc. under a Creative Commons license (http://creativecommons.org/licenses/by/4.0/). |
UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment |
URI: | https://discovery.ucl.ac.uk/id/eprint/10180009 |
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