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Exploring the individual experiences of LGBT+ patients with general practice staff: an interview-based study

Whyman, Sophie; Di Lorito, Claudio; (2022) Exploring the individual experiences of LGBT+ patients with general practice staff: an interview-based study. Practice Nursing , 33 (7) pp. 288-294. 10.12968/pnur.2022.33.7.288. Green open access

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Abstract

In this qualitative study, Sophie Whyman and Claudio Di Lorito explore the experiences of LGBT+ patients in general practice. / Background: General practitioners (GPs) are usually the first port of call for health-related issues. The attitudes and behaviours of staff working in general practice can influence patient outcomes and access to services. / Aims: This study aimed to explore the experiences of LGBT+ patients with staff working in general practice. / Methods: Qualitative interviews were conducted with LGBT+ participants recruited through the York LGBT Forum and social media and analysed using thematic analysis. / Findings: Six participants were included. The participants reported mixed experiences, which had a great impact on their disclosure, treatment outcomes and future service access. Recommended improvements included standardised training and administrative changes. / Conclusion: There is a need for standardised NHS-wide inclusiveness training to support staff in general practice to better understand non-heteronormative experiences in their clinical practice.

Type: Article
Title: Exploring the individual experiences of LGBT+ patients with general practice staff: an interview-based study
Open access status: An open access version is available from UCL Discovery
DOI: 10.12968/pnur.2022.33.7.288
Publisher version: https://doi.org/10.12968/pnur.2022.33.7.288
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health > Primary Care and Population Health
URI: https://discovery.ucl.ac.uk/id/eprint/10177741
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