Chen, Tzuhao;
Gasco, Mila;
Esteve, Marc;
(2024)
The Adoption and Implementation of Artificial Intelligence Chatbots in Public Organizations: Evidence from U.S. State Governments.
American Review of Public Administration
(In press).
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Type: | Article |
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Title: | The Adoption and Implementation of Artificial Intelligence Chatbots in Public Organizations: Evidence from U.S. State Governments |
Open access status: | An open access version is available from UCL Discovery |
Publisher version: | https://us.sagepub.com/en-us/nam/journal/american-... |
Language: | English |
Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL SLASH UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science |
URI: | https://discovery.ucl.ac.uk/id/eprint/10174202 |
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