Bernstock, Penny; Singh, Pratimas; Rouf, Sultana; Amoah-Norman, Israel; Rayhaan, Lorgat; Woodcraft, Saffron; (2023) 'Connecting Communities': Evaluation of a Pilot Project aimed at promoting digital inclusion in the London Borough of Tower Hamlets. (Research Evaluation of a Universal Basic Service ). UCL Institute for Global Prosperity: London, UK.

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Abstract

This report is a final evaluation of the ‘Connecting Communities’ Project launched in June 2020. The project provides a model for addressing digital exclusion in the London Borough of Tower Hamlets, through a digital UBS pilot with the provision of a free broadband connection, digital skills training, and a Google Chromebook. Digital inclusion is a pillar of livelihood security. The Institute for Global Prosperity defines livelihood security as an infrastructure of overlapping assets that provide the foundations for prosperous lives and proposes a programme of Universal Basic Services (UBS) as part of its livelihood security framework. UBS is a radical, feasible policy that can secure people’s livelihoods through a shared infrastructure of public goods and services; it works to enhance the capacities and capabilities of citizens and helps to build the resilience necessary to weather social, economic or public health crises (Moore, Snower and Bruni, 2022; Moore and Boothroyd, 2022). The ‘Connecting Communities’ Project is modelled on the IGP’s proposal for a Universal Basic Service for ‘Information’ and provides valuable insight into how this policy might help to address digital exclusion, and broader livelihood security.

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