UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

How Do You Zoom?: A Survey Study of How Users Configure Video-Conference Tools for Online Meetings

Balogova, K; Brumby, D; (2022) How Do You Zoom?: A Survey Study of How Users Configure Video-Conference Tools for Online Meetings. In: CHIWORK 2022: 2022 Symposium on Human-Computer Interaction for Work. (pp. p. 5). ACM: Association for Computing Machinery Green open access

[thumbnail of chiwork_2__public_.pdf]
Preview
Text
chiwork_2__public_.pdf - Accepted Version

Download (963kB) | Preview

Abstract

Many knowledge workers now spend prolonged hours on video calls each day. However, it is unclear how people set up their videoconferencing tools now that they are highly accustomed to this communication medium. To investigate this, we distributed an online questionnaire that explored 115 users' videoconferencing setup preferences, asking them about their typical video and camera setup for meetings. We structure the reporting of results around four themes: (1) video layout preferences, (2) camera preferences, (3) self-view window preferences, and (4) multitasking behaviour during meetings. Results show that participants preferred using the active speaker view when joining large meetings with a single key presenter, and the grid view when on social calls and meetings requiring collaboration. Regarding the self-view window - most of the survey respondents reported that they have the self-view window enabled during meetings so that they could check on their own appearance throughout meetings. That said, many left this feature on because they were unaware that the self-view window could be disabled while still sharing their video with others. We discuss the implications of these findings for improving our understanding of how people use and configure their online video meeting tools.

Type: Proceedings paper
Title: How Do You Zoom?: A Survey Study of How Users Configure Video-Conference Tools for Online Meetings
Event: CHIWORK 2022: 2022 Symposium on Human-Computer Interaction for Work
ISBN-13: 9781450396554
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3533406.3533408
Publisher version: https://doi.org/10.1145/3533406.3533408
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: remote work, video-mediated communication, survey study design, self-view window
UCL classification: UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
URI: https://discovery.ucl.ac.uk/id/eprint/10151748
Downloads since deposit
76Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item