Bogilovic, Sabrina; Berry, James; (2018) Creative sparks: Task conflict, cultural intelligence, and creativity. In: Academy of Management Annual Meeting Proceedings. Academy of Management: Chicago, Il, USA.

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Abstract

The nature of the relationship between task conflict and creativity is as yet unclear while theoretically and empirically, researchers have considered how task conflict could both increase as well as decrease creativity. As the world of work becomes more global, culturally diverse teams will bring increasingly numerous perspectives to work tasks leading to higher levels of task conflict. The pressures of globalization in conjunction with greater demands for creativity in the workplace highlight the need for more clarity with respect to this relationship. Using two internationally diverse samples, we examine how individual perceived task conflict in-group influences individual creativity using a field survey (787 cultural diverse employees) and an experiment (121 cultural diverse participants). We propose and find that the relationship between task conflict and creativity at individual level is curvilinear, where moderate levels of task conflict lead to higher creativity than low or high levels of conflict. Additionally, based on social-categorization theory we find that cultural intelligence further moderates this relationship, attenuating the curvature of the focal relationship. We discuss theoretical implications for cultural diversity, task conflict, and creativity.

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