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Digital Health Intervention Design and Deployment for Engaging Demographic Groups Likely to Be Affected by the Digital Divide: Protocol for a Systematic Scoping Review

Jenkins, CL; Imran, S; Mahmood, A; Bradbury, K; Murray, E; Stevenson, F; Hamilton, FL; (2022) Digital Health Intervention Design and Deployment for Engaging Demographic Groups Likely to Be Affected by the Digital Divide: Protocol for a Systematic Scoping Review. JMIR Research Protocols , 11 (3) , Article e32538. 10.2196/32538. Green open access

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Abstract

Background: Digital health interventions (DHIs) refer to interventions designed to support health-related knowledge transfer and delivered via digital technologies, such as mobile applications (apps). DHIs are a double-edged sword: they have the potential to reduce health inequalities, for example by making treatments available remotely to rural populations underserved by healthcare facilities or by helping to overcome language barriers via in-app translation services. However, if not designed and deployed with care, DHIs also have the potential to increase health inequalities and exacerbate effects of the digital divide. / Objective: The objective of this study was to review ways to mitigate the digital divide through DHI design, deployment and engagement mechanisms sensitive to the needs of digitally-excluded populations. / Methods: This protocol outlines the procedure for a systematic scoping review focussing on features of DHI design and deployment that enable or hinder access to and engagement with DHIs by people from demographic groups likely to be affected by the digital divide. / Results: The review is underway and is anticipated to be completed by the end of September 2021. / Conclusions: The results will have wider implications for researchers and policy makers using DHIs for health improvement peri-pandemic and post-pandemic and will inform best practices in the design and delivery of DHIs. Clinical Trial: A summary of the protocol and any supplementary material will be registered with the Open Science Framework (OSF) and assigned a Digital Object Identifier (DOI) for long-term retrieval.

Type: Article
Title: Digital Health Intervention Design and Deployment for Engaging Demographic Groups Likely to Be Affected by the Digital Divide: Protocol for a Systematic Scoping Review
Open access status: An open access version is available from UCL Discovery
DOI: 10.2196/32538
Publisher version: https://doi.org/10.2196/32538
Language: English
Additional information: Copyright © Catherine L Jenkins, Sumayyah Imran, Aamina Mahmood, Katherine Bradbury, Elizabeth Murray, Fiona Stevenson, Fiona L Hamilton. Originally published in JMIR Research Protocols (https://www.researchprotocols.org), 18.03.2022. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Research Protocols, is properly cited. The complete bibliographic information, a link to the original publication on https://www.researchprotocols.org, as well as this copyright and license information must be included.
Keywords: digital divide; digital health interventions; DHIs; eHealth; digital health literacy; health inequalities; health inequities; mHealth; mobile health
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health > Primary Care and Population Health
URI: https://discovery.ucl.ac.uk/id/eprint/10139286
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