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Researching informal workplace learning in the context of remote working in the post COVID-19 world

Derrick, J; Willems, T; Wang, PK; (2022) Researching informal workplace learning in the context of remote working in the post COVID-19 world. Hungarian Educational Research Journal 10.1556/063.2021.00094. (In press). Green open access

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Abstract

Work practices and learning are entangled processes that operate differently in each workplace. Central factors producing this diversity are the informal, social and affective cultures facilitated and supported in each workplace. Recent research findings further suggest that these informal modes of workplace practice are critical for how people in these organisations learn, and for their capacity to innovate and adapt to changes in their business environment. Lockdowns implemented because of the COVID-19 pandemic, during which many organisations and individuals have had to embrace remote working using digital devices, software and broadband, have significantly reduced opportunities for these important informal and social dimensions of workplace practice. Given the likelihood that diverse forms and degrees of remote working will become part of the post-pandemic ‘new normal’, we discuss in this paper approaches to researching the extent to which, and in what forms, the benefits of informal interactions can be enabled and replicated in situations of partially or wholly remote working. The paper contributes to the literature on workplace learning by critically discussing the effects of the pandemic, and especially remote working, on the modern workplace, and discussing possible future directions for research.

Type: Article
Title: Researching informal workplace learning in the context of remote working in the post COVID-19 world
Open access status: An open access version is available from UCL Discovery
DOI: 10.1556/063.2021.00094
Publisher version: https://doi.org/10.1556/063.2021.00094
Language: English
Additional information: This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Keywords: workplace learning; informal interactions; remote working; COVID-19; informal learning
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Education, Practice and Society
URI: https://discovery.ucl.ac.uk/id/eprint/10139058
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