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Disengaged From Planning During the Lockdown? An Interview Study in an Academic Setting

Ahmetoglu, Y; Brumby, DP; Cox, AL; (2021) Disengaged From Planning During the Lockdown? An Interview Study in an Academic Setting. IEEE Pervasive Computing 10.1109/MPRV.2021.3118900. (In press). Green open access

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Abstract

This article reports the results of a repeated interview study with 15 knowledge workers in academia during the first COVID-19 lockdown (April–July 2020). The focus of these interviews was to understand how people adjusted to working from home and the impact this had on their planning routines, strategies, and use of tools. Common themes reveal that work was chaotic, participants lost focus, and felt overworked and tired. Many disengaged from their planning routines and were reluctant to plan work in detail. However, those who reflected on how efficiently they were spending their time, found two planning strategies—breaking down tasks and manual time tracking—effective at improving accuracy of plans and productivity. Participants did not start using any new planning tools instead they adapted their existing ones. Design implications for planning tools in the context of the future of work and prevention of planning disengagement are discussed.

Type: Article
Title: Disengaged From Planning During the Lockdown? An Interview Study in an Academic Setting
Open access status: An open access version is available from UCL Discovery
DOI: 10.1109/MPRV.2021.3118900
Publisher version: https://doi.org/10.1109/MPRV.2021.3118900
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Planning , Tools , Task analysis , Interviews , Pandemics , Productivity , Schedules
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
URI: https://discovery.ucl.ac.uk/id/eprint/10138896
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