Brewis, G; (2004) Beyond banking: lessons from an impact evaluation of employee volunteering at Barclays Bank. Voluntary Action: the journal of the Institute for Volunteering Research , 6 (3) pp. 13-25.

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Abstract

Employee volunteering (EV) has been widely promoted, even though little rigorous research has been carried out into its impact on stakeholders. This article examines EV in the light of the findings of an impact evaluation commissioned by Barclays Bank. It begins by noting how the recent increase in EV has been driven by pressure from consumers, government and the voluntary sector. The impacts of the Barclays EV programme are then analysed: the volunteers themselves derive personal satisfaction from their involvement, and their self-confidence is increased; the employer benefits from an improved image in the eyes of its employees, as well as from the development of the volunteers’ leadership and teamworking skills; and voluntary organisations benefit from a new source of person power (although they say they would like to make more use of the volunteers’ professional skills). The article also examines some of the challenges facing EV programmes.

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