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Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations

Jukić, T; Pluchinotta, I; Hržica, R; Vrbek, S; (2021) Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations. Government Information Quarterly , Article 101623. 10.1016/j.giq.2021.101623. (In press). Green open access

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Abstract

The paper conceptualizes a multi-attribute decision support model for the assessment of organizational maturity for co-creation, specifically for public organizations. This is achieved on the basis of a systematic literature review (i.e. content analysis) and analysis of two European case studies of promising collaborative practices (from UK and Slovenia). The co-creation drivers and barriers elicited from these two sources are integrated in a decision support model, thus setting the layout of a multi-attribute decision support model for the assessment of organizational maturity for co-creation. The final model conceptualized here consists of 25 attributes or criteria grouped into three categories: organization capacity, staff capacity, and a wider political and normative context in which public organizations act.

Type: Article
Title: Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.giq.2021.101623
Publisher version: https://doi.org/10.1016/j.giq.2021.101623
Language: English
Additional information: © 2021 The Author(s). Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Keywords: Co-creation, Drivers, Barriers, Decision support model, Organizational maturity
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
URI: https://discovery.ucl.ac.uk/id/eprint/10136336
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