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Supportive management practice and intrinsic motivation go together in the public service

Honig, D; (2021) Supportive management practice and intrinsic motivation go together in the public service. Proceedings of the National Academy of Sciences , 118 (13) , Article e2015124118. 10.1073/pnas.2015124118. Green open access

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Abstract

Drawing on over 4,000,000 individual and 2,000 agency observations across five countries, this paper examines the relationship between features of an employee’s work environment and intrinsic motivation in public agencies. It finds that practices which foster employees’ sense of autonomy, competence, and relatedness are associated with substantially higher levels of intrinsic motivation across a broad range of settings. This is true both at the individual and agency level and when examining changes within agency over time. These patterns appear to be at least partially a result of differential selection in and out of the agency, with lower levels of supportive practices associated with greater desire to exit for employees with higher levels of intrinsic motivation. Nonfinancial elements of job design are strongly associated with intrinsic motivation, as are potentially more difficult to alter features of an agency, such as satisfaction with compensation and managerial quality. There is also suggestive evidence that the relationship between agency practices and employee intrinsic motivation is stronger when tasks are more difficult to monitor.

Type: Article
Title: Supportive management practice and intrinsic motivation go together in the public service
Open access status: An open access version is available from UCL Discovery
DOI: 10.1073/pnas.2015124118
Publisher version: https://doi.org/10.1073/pnas.2015124118
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Motivation, management practice, public sector, civil service
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science
URI: https://discovery.ucl.ac.uk/id/eprint/10133822
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