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From attitude to satisfaction: introducing the travel mode choice cycle

De Vos, J; Singleton, PA; Gärling, T; (2021) From attitude to satisfaction: introducing the travel mode choice cycle. Transport Reviews 10.1080/01441647.2021.1958952. (In press). Green open access

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Abstract

Many studies analysing the relationship between attitudes and travel behaviour have found that travel attitudes have an important impact on travel mode choice. More recently, studies focusing on how people experience travel have shown that travel satisfaction is influenced by the chosen travel mode. The desire and intention of using a travel mode – which can be considered as important predictors of mode choice – have, however, received limited attention. Furthermore, existing studies mostly have a narrow scope and lack integration of the above constructs. In this paper, we introduce the travel mode choice cycle (TMCC), a comprehensive model aiming to link attitude, desire, intention, behaviour, and satisfaction by integrating prominent social-psychological attitude theories such as the theory of planned behaviour, the model of goal-directed behaviour, and the theory of cognitive dissonance. We argue that the constructs of the TMCC are strongly interrelated such that they can affect each other in direct and indirect ways. The proposed cycle provides valuable insights for policymakers to stimulate the use of desired travel modes, such as public transport and active travel. We end this paper by providing suggestions for future studies to simultaneously investigate the relationships specified by the TMCC.

Type: Article
Title: From attitude to satisfaction: introducing the travel mode choice cycle
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/01441647.2021.1958952
Publisher version: https://doi.org/10.1080/01441647.2021.1958952
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Travel behaviour; travel mode choice; attitude; desire; intention; satisfaction;
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning
URI: https://discovery.ucl.ac.uk/id/eprint/10132899
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