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Praxis in healthcare OR: An empirical behavioural OR study

Crowe, S; Utley, M; (2021) Praxis in healthcare OR: An empirical behavioural OR study. Journal of the Operational Research Society 10.1080/01605682.2021.1919036. (In press). Green open access

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Abstract

Operational researchers working in academia commonly struggle in attempts to influence practice and decision making in healthcare amid a growing recognition that behaviour is key to effective operational research (OR). To further our understanding of the behavioural factors that operational researchers working in healthcare consider influence their work’s impact, we interviewed 24 OR practitioners working in academia and with experience of working with the UK National Health Service (NHS). The semi-structured interviews were consented, recorded, transcribed, and analysed thematically using a framework approach. Five dominant themes emerged that highlighted: behavioural challenges concerning flexibility, pivoting and the abandonment of projects; the influence of the evolving ambitions, maturity and behaviours of a practitioner’s OR group; the hidden and changing motivations of host healthcare organisations; the reliance of practitioners on intuition and how their praxis is influenced by their agency within their group and its relationships with healthcare organisations; and how attributes of altruism, broader life experience and creative risk-taking influence an individuals’ praxis. In summary, we identified numerous behavioural factors considered important to success that operate within and across individual projects.

Type: Article
Title: Praxis in healthcare OR: An empirical behavioural OR study
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/01605682.2021.1919036
Publisher version: https://doi.org/10.1080/01605682.2021.1919036
Language: English
Additional information: © 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Behavioural OR, health services, practice of OR
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Maths and Physical Sciences
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Maths and Physical Sciences > Dept of Mathematics
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Maths and Physical Sciences > Dept of Mathematics > Clinical Operational Research Unit
URI: https://discovery.ucl.ac.uk/id/eprint/10130017
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